Confirmed stateroom switcheroo
Hi! We booked a big family (9+ room) family vacay. Once boarded, my room was switched to a different floor, away from everyone!! Guest services said there was nothing that could be done. Once we got back, we talked to Expedia – per them, NCL said our payment was late so they let our room go and then gave us a “leftover” once payment came in. Talked to the CC company, they verified funds were sent before due date. Frustrated- cruise wasn’t the best, child care services were always full (1100 kids on boat, room for 130 in kiddie club).